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Primary Healthcare and Community Organisations

Primary Healthcare and Community Organisations​- YQM

Specialised Solutions

At YQM, we understand that Primary Healthcare and Community Organisations face unique challenges in maintaining compliance with national healthcare standards while delivering high-quality, patient-centered care. That’s why we offer specialized consulting services designed to meet the specific needs of these organisations.

From developing comprehensive policies and procedures to implementing infection prevention strategies and assisting with data collection and reporting, YQM equips your organisation with the resources and support needed to foster continual improvement. We also offer expert guidance in setting up new clinics, navigating licensing requirements, and planning facilities to ensure compliance across every aspect of healthcare delivery.

With YQM by your side, you can confidently focus on what matters most—delivering exceptional care to your community while we help you meet all the necessary standards with efficiency and ease.

Features

Key Features of Our Primary Healthcare & Community Consulting

Comprehensive Policy & Procedure Design

Custom-designed policies and procedures tailored to national healthcare standards.

We ensure your organisation’s policies are up-to-date, compliant, and reflective of the highest care standards.

Expert Accreditation Planning

Guided, step-by-step planning to achieve accreditation and meet regulatory requirements.

We help identify gaps, streamline processes, and ensure a smooth, successful accreditation journey.

Infection Prevention & Control

Effective strategies and compliance tools to manage infection control and safeguard patients.

Tailored infection prevention frameworks to ensure the health and safety of both staff and patients, in line with AS/NZ5369.

Consumer Engagement & Advocacy

Empowering patient participation with strategies that enhance care and improve patient satisfaction.

We provide tools for developing action plans, fostering consumer committee engagement, and ensuring meaningful patient involvement.

Services

Policy, Procedure,
& Process Design

  • Custom-designed policy frameworks for Primary Healthcare facilities
  • Process streamlining and procedural documentation for consistent care
  • Ongoing policy updates to meet evolving standards

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Services

Clinical Governance Frameworks

  • Clinical governance planning and implementation
  • Compliance with National Safety and Quality Standards (NSQHS)
  • Management of clinical risk, incident reporting, and quality improvement

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Services

Infection Prevention and Control

  • IPC manual creation and updates
  • Compliance with AS/NZ5369 standards
  • Ongoing training and assessment

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Services

Accreditation Planning and Support

  • Comprehensive accreditation planning and process management
  • Gap analysis to identify areas for improvement
  • Tailored compliance strategies for smooth accreditation outcomes

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Services

Consumer Engagement and Advocacy

  • Development of consumer action plans and strategies
  • Training for Consumer Committees
  • Advocacy services for patient involvement in care decisions

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Services

Quality and Risk Management

  • Quality improvement frameworks
  • Risk identification and management protocols
  • Training programs to enhance staff capability in risk mitigation

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Services

Data Collection and Reporting

  • Data collection strategies and tools
  • Tailored reporting systems for ongoing performance analysis
  • Insights and recommendations for evidence-based decision making

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Services

Licensing and Facility Planning

  • Facility design and process review
  • Licensing requirements and application support
  • Ongoing maintenance and equipment review

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Primary Healthcare & Community Organisations

At YQM, we offer specialised consulting services tailored to Primary Healthcare and Community Organisations. Our comprehensive range of services is designed to ensure your facility complies with national standards and delivers patient-centered care.

Education and Training

  • Standards Based: Training aligned with National Safety and Quality Standards (all standards) and RACGP 5th edition.
  • Patient-Centered Care/Integrating Care: Ensuring patient needs are at the core of healthcare delivery through integrated care strategies.
  • Accreditation Planning and Implementation: Expert guidance in preparing and maintaining accreditation for your healthcare facility.
  • Clinical Handover & Clinical Care Standards: Effective patient handover and adherence to clinical care standards to ensure quality and continuity of care.

Clinical Governance & Risk Management

  • Clinical Governance Framework: Design, implementation, and review of governance structures to promote patient safety and quality.
  • Incident and Risk Management: Identification, assessment, and mitigation of clinical and operational risks.
  • Business Sustainability: Developing strategies to ensure long-term success and operational efficiency.
  • Infection Prevention and Control: Tailored solutions to prevent infections and protect both patients and staff.
  • Continuity of Care: Strategies to ensure patients receive consistent, high-quality care throughout their healthcare journey.
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Our Bundles: Comprehensive Solutions for Healthcare Facilities

At YQM, we provide tailored bundles to assist with the full setup, compliance, and continuous improvement of healthcare organizations. Whether you’re starting a new clinic or reviewing existing processes, our bundles offer end-to-end solutions for all your needs.

New Clinic Set-Up Bundle

Medical Centre, Day Procedure, Allied Health, NDIS, Dental

Our comprehensive bundle ensures that every aspect of setting up a new healthcare facility is covered:

  • Medical Centre, Day Procedure, Allied Health, NDIS, Dental
  • Policy and Procedure: Development of essential healthcare policies and procedures.
  • Frameworks: Implementation of governance, quality, and business continuity frameworks.
  • Forms and Templates: Ready-to-use templates and forms for efficient operations.
  • Medicare and My Health Record: Integration with Medicare systems and setup of My Health Record.
  • Staff Training: Specialized training programs for all staff members.
  • Recruitment: Assistance with recruitment processes and staffing.
  • Clinic Signage: Design and implementation of clinic signage for professional appearance and branding.
  • Continuity Testing: Testing the continuity of operations to ensure ongoing compliance.

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Compliance and Ongoing Support Bundle

  • Day Procedure Licensing: Assistance with obtaining and maintaining day procedure licensing.
  • Infection Control Review: Regular review of infection control measures to ensure compliance with best practices.
  • Gap Assessments and Ongoing Compliance: Identify compliance gaps and provide ongoing support to meet national standards.
  • Policy and Procedure Review: Regular review of policies and procedures to ensure they remain current and compliant.
  • Education and Training: Continual education and training programs tailored to your healthcare facility’s needs.
  • Governance System Review: Regular assessment of governance frameworks and strategies for improvement.
  • Consumer Engagement Review: Assess and improve consumer engagement strategies to enhance patient experience.
  • Medication Safety Review: Comprehensive review of medication safety protocols and practices.
  • Comprehensive Care Review: Ensuring a holistic approach to patient care through a thorough review of clinical services.
  • Communicating for Care Review: Evaluating communication strategies to improve patient outcomes.
  • Responding to Acute Deterioration Review: Ensuring that processes are in place for managing acute patient deterioration. Item
  • QMS (Quality Management System) Review: Evaluate and enhance your quality management system for continuous improvement.
  • Patient Feedback Review: Analyzing and improving patient feedback mechanisms to foster a patient-centered approach.
  • Corporate Health Services: Tailored solutions for corporate health needs and workplace wellbeing.
  • Healthcare Education Events: Planning and delivering specialized education events to keep staff informed and engaged.

Why Choose Our Bundles?

  • Comprehensive Coverage: All aspects of healthcare setup, licensing, and compliance are covered.
  • Tailored Solutions: Each bundle is customized to meet the unique needs of your healthcare organization.
  • Ongoing Support: Continuous reviews and improvements ensure your facility stays compliant and efficient.

Choose YQM

Why Choose YQM for Your Primary Healthcare and Community Organisation’s Needs?

  • Expertise in clinical governance, infection control, accreditation, and consumer engagement
  • Tailored solutions designed to streamline processes and ensure compliance
  • Continuous support from industry experts throughout your compliance journey

Contact Info

Need Consultation?

Contact Us Now for First Free Visit

+61 433 138 227

YQM supports healthcare organizations with comprehensive resources for accreditation, compliance, and quality improvement, ensuring alignment with National Safety and Quality Standards. From policy development to consumer advocacy, we simplify the journey to safer, quality healthcare.

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